Our New technologies department renders advice on e-commerce. The Law Society Services Information and Electronic Commerce, requires compliance with a series of obligations to all service providers of the information society through its e-commerce websites perform.
Our services, therefore, are not only advicing, but drafting the General Conditions of Contract that must have every web page offering goods or services to users that involve the formalization of an online contract.
In addition, we perform an analysis of the entire purchase process, because it is necessary in order to provide a very specific information to users, such as indicating shipping costs, providing clear and simple information about the products, offering the right of withdrawal, etc.
This right of withdrawal, is the most controversial in this matter since it has undergone changes recently. Specifically, this right allows the user to return the product within the first 14 days, with the user having to return both the expenses corresponding to the product and the shipping costs paid by the user initially. However, this right of withdrawal does not affect all types of products, because of its specialty, such as the download of software